Refund policy

RETURNS POLICY

180 Supply Co. Returns Policy

We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.

Returns

You have 14 days from receiving your order to request a return.

To be eligible for a return, items must be:

• unworn
• unused
• in original condition
• with original packaging (where applicable)

We reserve the right to refuse returns that do not meet these conditions.

Non-returnable items

For hygiene and product integrity reasons, the following cannot be returned unless faulty:

• worn items
• washed items
• customised / personalised products
• gift cards

Faulty or damaged items

If your item arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with:

• your order number
• a description of the issue
• clear photos

We’ll sort it quickly.

Return shipping

Customers are responsible for return shipping costs unless the item is faulty or we made an error.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, we’ll notify you of the outcome.

Approved refunds will be processed to your original payment method within 5–10 working days.

Shipping costs are non-refundable unless the item is faulty.

Exchanges

We currently offer exchanges for faulty or incorrect items only.

If you need a different size, we recommend placing a new order and returning the original item.

How to start a return

To request a return, contact us at:

support@180supplyco.co.uk

Include your:

• full name
• order number
• reason for return

180 Supply Co.
Built under pressure.